For the UPS
international TU meeting in
Information on the Trade Union situation at UPS-Italia
Trade union membership:
company has always behaved in a very tough manner towards Trade Union members.
It attempted to intimidate those workers that had anything to do with the shop
stewards. These were moved to isolated offices or to offices where they could
cause no harm. It was made clear that to have anything to do with the
One scandalous example of this kind of behaviour is the refusal on the part of the company to sign any form of “minutes” of the meetings with Trade Union representatives, even of those meetings where a common agreement had been reached. The company has only respected the minimum legal requirements and those unquestionable parts of the National Haulage Labour Contract. The shop stewards’ committee (Rsa) has always functioned with great difficulty due to this behaviour. As a result of all this it is only in the last few days, thanks to the struggle that has opened up to force the company to open negotiations for the renewal of the company labour contract, that it has been possible to organize a national joint UPS-Italia shop stewards’ assembly.
12/95 12/96 1/97
Vimodrone(telephone operators) Cgil 15-Cisl 1
Milan (Headquarters) Cgil 59- Cisl 29 Cgil 68- Cisl 23 Cgil 71- Cisl 23
Rome Cisl 11 Cisl 9 Cisl 15
Bologna Cgil 10 Cgil 11 Cgil 11
Bergamo Cgil 7- Uil 8 Cgil 7- Uil 5 Cgil 8- Uil 4
Turin Cisl 4 Cisl 4 Cisl 4
Florence Cgil 1 Cgil 15 Cgil 18
Como Cisl 1 Cisl 1 Cisl1
Reggio Emilia Cgil 1 Cgil 1 Cgil 1
Total 131 144 173
How many unions are there in the company?
from the above listed “Confederal” unions, in
Recognised collective bargaining agreements
UPS workers’ rights are defined by the national transport workers’ labour contract, which was last signed in 1995, valid for four years.
On the other hand the truck drivers, about 500 in all, have individual contracts with the company and are regarded formally as self-employed workers.
UPS branches in Italy
Milan -Vimodrone - Ancona - Bari - Bergamo - Bologna - Bolzano - Brescia - Como - Florence - Genoa - Leghorn - Naples - Novara - Perugia - Pescara - Ravenna - Reggio Emilia - Rome - Siena - Turin - Trento - Udine - Varese - Verona - Venice - Vicenza - Treviso.
and unloading is concentrated in two HUBs (
company is planning shortly to concentrate this activity in
In this sector the policy of the company is to give out work on an individual “self-employed” contract basis. In fact in UPS-Italia there are no more than 62 “workers” in this sector. As we have already stated above, the drivers are formally self-employed workers with individual contracts. That is why, so far, it wasn’t even thinkable to attempt to unionize these workers. The company can easily put them under pressure. There has never been an organized representative body of these workers. Only in the last few weeks, thanks to the initiative of the Milan UPS shop stewards, have two metings of the drivers been organized. In the second of these meetings a committee was elected to collectively represent the interests of these workers within the company.
Economic situation of UPS-Italia
According to information provided by UPS-Italia, the company accumulated a loss of 100,000 million lira ($62 million) between 1989 and 1992, which was covered by the parent company. In 1994 and 1995 losses were much reduced, 2,100 million and 2,300 million lira ($1.3 million and $1.4 million) respectively.
The 1996 balance sheet is not yet available, however it seems there has been a certain fall in the number of clients, which was planned by the company because it is aiming to concentrate its activity in international and/or high cost delivery (express and express plus) 4§(Product Lunch)
In 1995, and particularly in 1996, the company has made important investments, both in the setting up of a centralized telephone answering service in Vimodrone and in the automization of parcel collection (DAI computers for the drivers) and weighing and distribution.
Cost of labour
1992 1993 1994 1995
Directors 18 16 12 12
Managers 30 32 32 32
Office workers 678 727 749 789
Manual workers 69 73 62 45
Total 795 848 855 878
Cost* 44.1 47.2 46.8 49.4
*(in 1,000s of 1,000,000s of liras; 1620 lira = $1)
Break-up of the different services as a percentage of total income (January - October 1996):
Nº Parcels Income Income %
consignments (lira) per consignment
World Wide exp 485.906 522.859 36.000 74.000 -4.5%
World Wide Expedited 60.849 126.504 13.200 216.000 -18%
Euro Express 689.775 845.789 36.700 53.000 -10%
Euro Expedited 269.868 530.126 13.200 48.000 -2.9%
guaranteed priority 3.573.095 6.095.112 79.500 22.000 -27%
Loading 9.030 11.000 1.218.000 -11%
TOTAL 5.088.523 8.120.390 189.600 30.000 12.2%(average)